How long until my order ships?
Every piece is made to order. Production usually takes 2 to 7 business days, and then your order ships. You will get a tracking link by email as soon as it is on its way. Delivery time depends on your address and the shipping method you choose at checkout.
Where do you ship?
The shipping options and rates available for your address appear at checkout.
Can I return or exchange my order?
Because each item is made just for you, we can't accept returns or exchanges for change of mind or the wrong size, so please check the size chart before ordering. If your item arrives damaged, defective, misprinted or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo, and we will send a replacement or a refund. See our refund policy.
How do the sizes fit?
Our tees and hoodies are unisex, in sizes S to 3XL. They fit like a standard men's size, so women may want to size down one for a closer fit. Each product page has a size chart. Lay a shirt you already love flat, measure across the chest (armpit to armpit) and from the top of the shoulder to the hem, and compare. If you are between sizes, or you want a roomier fit, size up.
What are they made of?
Tees: a garment-dyed heavyweight tee made of 100% ring-spun cotton, with a soft, lived-in feel. Garment dyeing means each tee's color can vary slightly. Hoodies: a medium-heavy 50% cotton / 50% polyester fleece pullover with a double-lined hood and a front pouch pocket. The exact blank for each item is listed on its product page.
How should I wash it?
Turn it inside out, machine wash cold with similar colors, and tumble dry low or hang dry. Don't iron directly on the print, and skip bleach and dry cleaning.
Can I change or cancel my order?
Contact us as soon as possible. We can usually change or cancel an order before it goes into production. Once production starts, we can't change it.
Is the artwork original?
Yes. Every design is original artwork made for Sun Custom Designs, with no third-party logos.
My order hasn't arrived. What now?
Check the tracking link in your shipping email first. If it shows delivered but you can't find it, or it hasn't moved in a while, contact us with your order number and we will look into it.